Warranty Terms

Please refer to your owner’s manual for the specific terms and conditions of your AIKE product warranty.

• Hand Dryers: 24-month warranty from the date of purchase

• All Other AIKE Products: 12-month warranty from the date of purchase

If you have any questions regarding your warranty, feel free to contact us at aikeshopify@zjaike.com.

Customer Support Availability

Online Chat Hours:

• Monday to Friday: 9:00 AM – 6:00 PM

• Saturday: 10:00 AM – 5:00 PM

• Sunday: Closed

Contact Information

• For Amazon Orders: support@zjaike.com

• For Orders from aike.com: aikeshopify@zjaike.com

• WhatsApp: (+86) 189 6994 9133

How to Submit a Warranty Request

To help us resolve your issue quickly, please send the following details:

1. Your order number

2. Photos or a video showing the defective product

3. A detailed description of the problem

This information will help us better understand the issue and provide the most appropriate solution.